Customer Testimonials
On 12/6/24 we purchased a 2016 Hyundai Tucson (used) from Ed Voyles Kia in Smyrna, GA. The vehicle was sold to us for $10,300, all included. The car had 91, 200 miles on it. On Wednesday, 14 May 2025, the engine started knocking, and we were told the car needs a new engine, but since the car had less that 100,000 miles, Hyundai would pay for it. Then, after running a car fax, we are told that this car had be totaled out three years earlier! If I had known this car was totaled out, I would never have purchased it! We are a military family on a ... Read More DealerRater - May 22, 2025
I recently purchased an RDX from Daniel Bedoya at Ed Voyles Acura. Daniel and all the staff at Ed Voyles Acura were courteous, professional, and aimed to please. The buying process was straightforward and efficient. I highly recommend Daniel and Ed Voyles Acura if you are in the market for a new vehicle. You will not be disappointed!
Excellent service and gave me an outstanding price far better than any other dealer. They went above and beyond to ensure I had a good buying experience. I highly recommend Daniel Bedoya and his sales manager Allen at the dealership. They were both great to work with, answered all questions I had and did not push me on any decisions.
Al was very good at replying the process and where my.car was in the repair process.
Good job.. I have been visiting here ever since I purchased my car in 2017.
Everything I needed done got done. No need to say any more. Why do you require this.
Professional and efficient service. I have been servicing our Acuras with Ed Voyles for the last 15 years. Al McGowan has been our service representative since he came to work at Ed Voyles Acura. i highly recommend Al and the service department in general. Try it, you won't be disappointed.
The team at Ed Voyles Acura led by Bryce worked on my 2005 Acura TL and fixed the problem in a timely manner. Thank you!
The experience was good. Improve the wait time to be great. I had an appointment for 8:30 and I didn't leave until after 12 for an oil change and a diagnostic. The staff was great otherwise.
The Service Department does phenomenal work, and is very clear about what is (and is not) needed for your car. We'll definitely be back the next time our MDX needs service.
Luke Hughs took great care of me. The service was efficient and prompt. I was fully informed, so able to make proper decisions. Thank you.
I took my car in for an oil change and tire rotation. Al McGowan is my service representative and I had a great experience. My car was serviced and I was on my way home in no time!
This is my 3rd Acura from dealership; best service department. Al Mccowan is professional and knowledgeable. I trust this dealership.
Always a pleasure! This time was a last minute service done in quickly. We sincerely appreciate you!
Good service with reasonable price. Provided recommendations but not forced me to do all of them, and suggested some can be deferred. Also provided the newest model as loaner car, good for a free test drive.
We love the service we get here so much so that we travel almost 30mins to get service on all our Acura vehicles. The staff is amazing. Alan G. is and continues to be the best and only service rep that we will work with since the loss of Mr Lambord. He gives us the warm family Acura feeling and never disappoints when it comes to knowing what’s happening with our cars. We couldn’t be any happier. Thank you to Alan G. and the team at Ed Voyles Acura.
Thank you for your excellent service, I can always count on this service shop. Everyone is always pleasant to talk to.
Always very professional and helpful!!! Ed Voyles Acura employees are the best on the Team…
Al was the best, I can’t thank him enough!!! I made a last minute appt and missed it by 45 mins. Instead of rescheduling me Al was generous to fit me in. As grateful as I was, I also felt bad because it was a Friday night and Al stayed late just to accommodate me. I received the same thorough and professional service that I have always received. I’ve been coming to this dealership since 2017 and as long as I’m driving an Acura, I will continue to come. If you want a dealership that you can trust with ... Read More DealerRater - Dec 21, 2023
Great communication regarding your vehicle and its status. Everything is electronic, it’s best to have your phone handy.
The dealership and z Alan Dean leadership offers customer oriented attitude, fair pricing for quality product! Service Dept helpful and resourceful! Here’s to celebration as Jesus is the Reason for the Season!
Easy scheduling, nice facility, on time on both ends, no hard sell, Luke is the best!
Al McGowan in service is always great, and my experience with him is always top notch. Go see him.
Excellent service every time I visit. Informative, communicative, and would highly recommend the folks here.
I had a really efficient service manager Al and he took great care of all my needs in a timely manner.
Walid Alayli was very informative and kept me informed regarding my vehicle. I always receive great service here!
I’ve been going here for years to have my Acura serviced and haven’t been disappointed! Fast and easy to work with!
While my experience at the dealership was generally positive, there were some areas that could be improved. The staff was courteous, but the process took longer than expected. The vehicle quality met my expectations, but communication could have been better. Overall, a satisfactory experience with room for enhancement.
Completely satisfied with the service provided. Everything was timely and well done. I will definitely use them again
Always pleased by the service at Ed Voyles Acura. Courteous, professional, good communication, explained options and reasons for recommendations. In and out in a timely manner, including the car wash! A pleasure.
Bryce Hahs was an excellent service advisor , he made me feel welcome and he took care of me and my older Acura a great representative of your company.
I really like the convenience of having a dealership so close to where I live.
Prompt and professional attention to customers. Very nice facility for waiting for vehicle to be set.
Happy with the service I received on my car at the dealership. Thank you again.
Everything was done as expected and I was informed as the process moved along. And the car was ready and cleaned 2 day’s earlier than expected. Also, dealing with Enterprise in that they picked me up right away, made things easy.
EdVoyles Acura Collision & Body shop provides A-to-Z professional services on all makes and models. They did an excellent job restoring my CamaroRS to it's perfect, pre-collision, "good-as-new" form. The repairs are flawless, they use genuine parts from your auto manufacturer, the warranties are great, the paint matching was done to perfection (even with my custom, jewel tone top coat), and the turn-around time was excellent. They also returned it to me completely detailed in pristine condition. I would definitely recommend this business for collision repair and use them again for our family's vehicles.
The team was really helpful - from check in, to their communication app, and through pickup of the repaired car.
All went well with my recent service visit. Walid is a pleasure to work with and is always knowledgeable and courteous. You could use new chairs for the high top counters. They are so uncomfortable.
It’s easy to schedule services, the waiting room is always clean and comfortable, and staff is knowledgeable about necessary maintenance and wait times.
Great service. Nice people. It could be faster especially with an appointment. But overall satisfied.
Purchased my car here and have had all service work done there. My service advisor, Luke Hughes, is the best. . . knowledgeable, patient, professional, engaging.
The manager Scott in the collision department was super amazing! Scott was phenomenal from the first day I came in for my estimate to the day of service! Scott’s customer service was excellent and I personally have not seen this type of service in a long time! I had some minor hiccups with my appointment however Scott was on top of everything! I can’t say enough words about my experience dealing with the manager Scott! Thank you from the bottom of my heart for your patience, empathy and compassion while working with me! Truly grateful for your kindness!
Al was great to work with. He explained the services that was needed on my vehicle in detail.
Very polite & courteous. Service rep was very informative and had a great attitude as well.
Great customer service. Always a good experience in the service department. Open, accurate, and most importantly quick.
If appreciate the fact that the team is helpful and attentive to the customers need . Thank’s to your dealership .
Alan at Ed Voyles Acura is great to work with but most importantly I trust him.
I called for an appointment and got one for the following morning. Nookkerra was a great service rep! She was very pleasant and professional. She got my repair work done under warranty, so I was very surprised that it was no cost. Very happy with this visit!
My grandfather and I have bought seven cars from Ed Voyles Acura. No plans to go anywhere else. The dealership experience is upfront and the service experience is honest.
Always great service, Luke is my typical advisor but I had Bryce and he was equally as pleasant.
Al has been my advisor for years and provides the best possible service through great communication and taking the time to ensure I understand what is involved in my repairs. If there needs any follow up, he is quick to make sure I am completely satisfied.
Walid and Jared provided exceptional service to me. After driving my car for almost four years, they let me know that the odometer had been rolled back on my vehicle before I purchased it. This made me feel like I had been driving a ticking time bomb and I was truly grateful for their honesty.
While I had been hoping to keep the car for as long as possible, their revelation gave me a good reason to purchase another vehicle for my safety and that of others on the road.
It feels great to be able to trust one's ... Read More DealerRater - Dec 9, 2023
Great communication. I have been using Ed Voyles Acura for over 30 years, and totally trust this dealership.
check in was less then 5 - minutes , Service Advisor very courtesy / vehicle was done in less time then promised , great service ,
Al was great! He listened to my problems and got me a rental car quickly.
The dealership cares about the customer and offers quality service and helpful staff. My service advisors have been top notch.
Over all excellent service . Friendly and professional service. Easy ro work with also very nice service drive and dealership.
I am Very pleased with the service at Ed Voyles. Luke Hughes is the best! Trustworthy!
Al was wonderful to speak to. I’ve had no confusion while getting my car serviced
New car had red flag warnings about the brake system which said to take it to the dealer.
The time that it took for me to go in have my car service and leave was probably less than 1 hour for my A1 service
The service department is great. They are quick and professional. The waiting area is nice, though it can be loud in there. There is a very small room with desks for those who need to work while waiting on their car, which I appreciate.
Scott Porter was the most professional person I have ever worked with in the industry thruout all my years dealing w/vehicles. Wouldn’t go any where else!
Tino was the best and took care of us and our vehicle. We were loosely in the market for a new family vehicle. He was never pushy and was always realistic with us. We appreciate his honesty and how he has cared about us as people and not just another sale.
Top-notch service, skilled team, and a hassle-free experience. Best dealership for exceptional service and customer satisfaction!
Luke was very good and when over everything. The car was fixed in a good time.
I continue to be impressed by the level of service and care I receive from this dealership. Luke has been my customer care rep for several years now, and he always goes the extra distance to ensure I am well taken care of and have a hassle free visit. The other staff were equally pleasant and attentive.
Excellent service, as always. So here are 15 words as required by this online survey.
I booked a same day appointment for an oil chainge online. Upon arrival I was greeted immdiately, the waiting room was not crowded which was prefect to work while I waited. They had me back on the road in about 30 mins. A very seemless process. Bryce was very pleasant and professional!!!
Service Department saw me immediately and solved my vehicle issue so that I could proceed on my trip with my grandchildren just before Thanksgiving!
Great service shop! Professional staff, reasonable prices, and a nice, clean waiting room (with coffee, snacks & cold water). They always take my car at the time promised.
Amazing , they were upfront about their fees and asked me if I need anything extra and double checked if I got double charged and rectified without me asking.
As always great service and communication. Friendly staff in the service department especially Luke. Always on time and clean waiting room and bathroom.
I liked the service from Service Depart at Ed Voyles Acura, expecially from Bryce who took his time to clearly explain what and why such services are needed and the exact cost for each separate service.
Allen always does a great job for me. In a world of mon service, he is exceptional
Excellent service, with a minimum wait time and excellent communication by text. Clean and comfortable waiting room.
The dealership is very accommodating and always available and easy to make an appointment with quick service
They always listen to me and address my concerns. They never try to push me into doing maintenance that Im not sure I want to do. They are always friendly and welcoming and I feel like they have my best interests at heart.
I have been coming to the dealership since 200 when I purchased my first acura (integra). I can remember the service that was provided and did not have to worry about anything. I do not know if things have changed and employees are limited in what they can provide to the customer after 2020. This time when I took it in for servicing, I asked if they could take a look at the bumper where a bracket had come off. I was told to check in with the collusion center next door which I did. The person there told me that the ... Read More DealerRater - Nov 28, 2023
Excellent service. Replaced my tire at a reasonable cost. Al McGowan is the best manager!
Al is always a pleasure to work with. He has a great disposition and is helpful in ensuring I get done What is needed at the appropriate time. Service is why I keep getting Acura vehicles. (along with a great deal with my lease as well).
they were helpful in advising me regarding the problem with my vehicle - putting the car up on the hoist so I could take pictures. the service associates appear to be more customer focused than other dealers
Bryce was a pleasure to work with. Addressed my cars need beyond satisfaction or expectations. Couldn't have nicer things to say about the whole experience.
Walid was a fantastic Service Rep. He was courteous and got me in and out of the dealership fairly quickly. I look forward to working with him on next trip out. Thank for the great service Ed Voyles Service Team!
Top of the line service as always! Al made sure to explain all issues with my vehicle and every option for repair- I’ll never go anywhere else as long as I drive an Acura!
Al the service manager is the best in the business. I was very happy with the way he took care of me and my car right before my family trip.
Service was overall very good. The only negative was not getting a phone call when I was reaching out to staff regarding the approval of additional recommended work. I wanted to discuss, over the phone, one of the items, I had questions.
Ed Voyles and specifically Al in particular provided a great experience as always. I had to wait because they had no courtesy cars available and he was spot on about how long it was going tot take. The work was completed in time for me to get home to do a customer presentation. Awesome.
So far we’ve leased or bought 3 cars from Ed Voyles Acura. We always get a fair deal. Service has kept our cars running well. Highly recommended.
Everything went really well and in a timely fashion. Bryson Hahs was great and kept me well informed
Al was a pleasure to work with. Excellent experience and he kept me informed about the status of the car.
Bryce was efficient and got the service work done promptly. He kept me informed of the progress.
Bryce was my service advisor and he was very informative and kept me up-to-date with my vehicle.
Luke is always a pleasure to work with...he is efficient, pleasant and knowledgeable. Always very helpful with a friendly attitude.
THANK YOU TO AL MCGOWAN, EXCELLENT SERVICE ALL AROUND. VERY BEST REGARDS HAVE A GREAT DAY.
Excellent customer communication. Pleased with the ease of scheduling work and the responsiveness of team.
Service was able to get me in the same day to diagnose the issue. They ordered the parts and will install when they arrive. Pleasant experience.
Wallid and all the other team were very professional and kind the service was fast Respect and thank you
Al McGowan is always helpful and informative. We always feel like Ed Voyles Acura wants to keep us informed.
Always so well taken care of. Thank you Al McGowan for taking such good care of my car
