Customer Testimonials

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DealerRater Apr 7, 2024

Al was very good at replying the process and where my.car was in the repair process.

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DealerRater Jan 13, 2024

Good job.. I have been visiting here ever since I purchased my car in 2017.

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DealerRater Jan 10, 2024

Everything I needed done got done. No need to say any more. Why do you require this.

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DealerRater Jan 9, 2024

Professional and efficient service. I have been servicing our Acuras with Ed Voyles for the last 15 years. Al McGowan has been our service representative since he came to work at Ed Voyles Acura. i highly recommend Al and the service department in general. Try it, you won't be disappointed.

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DealerRater Jan 2, 2024

The team at Ed Voyles Acura led by Bryce worked on my 2005 Acura TL and fixed the problem in a timely manner. Thank you!

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DealerRater Jan 1, 2024

The experience was good. Improve the wait time to be great. I had an appointment for 8:30 and I didn't leave until after 12 for an oil change and a diagnostic. The staff was great otherwise.

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DealerRater Dec 28, 2023

The Service Department does phenomenal work, and is very clear about what is (and is not) needed for your car. We'll definitely be back the next time our MDX needs service.

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DealerRater Dec 27, 2023

Luke Hughs took great care of me. The service was efficient and prompt. I was fully informed, so able to make proper decisions. Thank you.

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DealerRater Dec 26, 2023

I took my car in for an oil change and tire rotation. Al McGowan is my service representative and I had a great experience. My car was serviced and I was on my way home in no time!

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DealerRater Dec 26, 2023

This is my 3rd Acura from dealership; best service department. Al Mccowan is professional and knowledgeable. I trust this dealership.

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DealerRater Dec 26, 2023

Always a pleasure! This time was a last minute service done in quickly. We sincerely appreciate you!

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DealerRater Dec 25, 2023

We love the service we get here so much so that we travel almost 30mins to get service on all our Acura vehicles. The staff is amazing. Alan G. is and continues to be the best and only service rep that we will work with since the loss of Mr Lambord. He gives us the warm family Acura feeling and never disappoints when it comes to knowing what’s happening with our cars. We couldn’t be any happier. Thank you to Alan G. and the team at Ed Voyles Acura.

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DealerRater Dec 25, 2023

Good service with reasonable price. Provided recommendations but not forced me to do all of them, and suggested some can be deferred. Also provided the newest model as loaner car, good for a free test drive.

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DealerRater Dec 22, 2023

Thank you for your excellent service, I can always count on this service shop. Everyone is always pleasant to talk to.

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DealerRater Dec 22, 2023

Always very professional and helpful!!! Ed Voyles Acura employees are the best on the Team…

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DealerRater Dec 21, 2023

Al was the best, I can’t thank him enough!!! I made a last minute appt and missed it by 45 mins. Instead of rescheduling me Al was generous to fit me in. As grateful as I was, I also felt bad because it was a Friday night and Al stayed late just to accommodate me. I received the same thorough and professional service that I have always received. I’ve been coming to this dealership since 2017 and as long as I’m driving an Acura, I will continue to come. If you want a dealership that you can trust with ...

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DealerRater Dec 21, 2023

Great communication regarding your vehicle and its status. Everything is electronic, it’s best to have your phone handy.

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DealerRater Dec 21, 2023

The dealership and z Alan Dean leadership offers customer oriented attitude, fair pricing for quality product! Service Dept helpful and resourceful! Here’s to celebration as Jesus is the Reason for the Season!

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DealerRater Dec 20, 2023

Easy scheduling, nice facility, on time on both ends, no hard sell, Luke is the best!

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DealerRater Dec 20, 2023

Al McGowan in service is always great, and my experience with him is always top notch. Go see him.

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DealerRater Dec 20, 2023

Excellent service every time I visit. Informative, communicative, and would highly recommend the folks here.

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DealerRater Dec 20, 2023

I had a really efficient service manager Al and he took great care of all my needs in a timely manner.

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DealerRater Dec 19, 2023

Walid Alayli was very informative and kept me informed regarding my vehicle. I always receive great service here!

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DealerRater Dec 19, 2023

I’ve been going here for years to have my Acura serviced and haven’t been disappointed! Fast and easy to work with!

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DealerRater Dec 19, 2023

Completely satisfied with the service provided. Everything was timely and well done. I will definitely use them again

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DealerRater Dec 18, 2023

Always pleased by the service at Ed Voyles Acura. Courteous, professional, good communication, explained options and reasons for recommendations. In and out in a timely manner, including the car wash! A pleasure.

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DealerRater Dec 18, 2023

Bryce Hahs was an excellent service advisor , he made me feel welcome and he took care of me and my older Acura a great representative of your company.

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DealerRater Dec 18, 2023

I really like the convenience of having a dealership so close to where I live.

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DealerRater Dec 18, 2023

Prompt and professional attention to customers. Very nice facility for waiting for vehicle to be set.

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DealerRater Dec 18, 2023

Happy with the service I received on my car at the dealership. Thank you again.

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DealerRater Dec 18, 2023

Everything was done as expected and I was informed as the process moved along. And the car was ready and cleaned 2 day’s earlier than expected. Also, dealing with Enterprise in that they picked me up right away, made things easy.

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DealerRater Dec 18, 2023

EdVoyles Acura Collision & Body shop provides A-to-Z professional services on all makes and models. They did an excellent job restoring my CamaroRS to it's perfect, pre-collision, "good-as-new" form. The repairs are flawless, they use genuine parts from your auto manufacturer, the warranties are great, the paint matching was done to perfection (even with my custom, jewel tone top coat), and the turn-around time was excellent. They also returned it to me completely detailed in pristine condition. I would definitely recommend this business for collision repair and use them again for our family's vehicles.

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DealerRater Dec 18, 2023

The team was really helpful - from check in, to their communication app, and through pickup of the repaired car.

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DealerRater Dec 18, 2023

All went well with my recent service visit. Walid is a pleasure to work with and is always knowledgeable and courteous. You could use new chairs for the high top counters. They are so uncomfortable.

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DealerRater Dec 16, 2023

It’s easy to schedule services, the waiting room is always clean and comfortable, and staff is knowledgeable about necessary maintenance and wait times.

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DealerRater Dec 14, 2023

Great service. Nice people. It could be faster especially with an appointment. But overall satisfied.

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DealerRater Dec 14, 2023

Purchased my car here and have had all service work done there. My service advisor, Luke Hughes, is the best. . . knowledgeable, patient, professional, engaging.

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DealerRater Dec 14, 2023

The manager Scott in the collision department was super amazing! Scott was phenomenal from the first day I came in for my estimate to the day of service! Scott’s customer service was excellent and I personally have not seen this type of service in a long time! I had some minor hiccups with my appointment however Scott was on top of everything! I can’t say enough words about my experience dealing with the manager Scott! Thank you from the bottom of my heart for your patience, empathy and compassion while working with me! Truly grateful for your kindness!

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DealerRater Dec 14, 2023

Al was great to work with. He explained the services that was needed on my vehicle in detail.

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DealerRater Dec 14, 2023

Very polite & courteous. Service rep was very informative and had a great attitude as well.

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DealerRater Dec 14, 2023

Great customer service. Always a good experience in the service department. Open, accurate, and most importantly quick.

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DealerRater Dec 13, 2023

If appreciate the fact that the team is helpful and attentive to the customers need . Thank’s to your dealership .

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DealerRater Dec 12, 2023

Alan at Ed Voyles Acura is great to work with but most importantly I trust him.

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DealerRater Dec 11, 2023

I called for an appointment and got one for the following morning. Nookkerra was a great service rep! She was very pleasant and professional. She got my repair work done under warranty, so I was very surprised that it was no cost. Very happy with this visit!

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DealerRater Dec 11, 2023

My grandfather and I have bought seven cars from Ed Voyles Acura. No plans to go anywhere else. The dealership experience is upfront and the service experience is honest.

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DealerRater Dec 11, 2023

Always great service, Luke is my typical advisor but I had Bryce and he was equally as pleasant.

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DealerRater Dec 10, 2023

Al has been my advisor for years and provides the best possible service through great communication and taking the time to ensure I understand what is involved in my repairs. If there needs any follow up, he is quick to make sure I am completely satisfied.

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DealerRater Dec 9, 2023

Walid and Jared provided exceptional service to me. After driving my car for almost four years, they let me know that the odometer had been rolled back on my vehicle before I purchased it. This made me feel like I had been driving a ticking time bomb and I was truly grateful for their honesty. While I had been hoping to keep the car for as long as possible, their revelation gave me a good reason to purchase another vehicle for my safety and that of others on the road. It feels great to be able to trust one's ...

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DealerRater Dec 8, 2023

Great communication. I have been using Ed Voyles Acura for over 30 years, and totally trust this dealership.

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DealerRater Dec 8, 2023

check in was less then 5 - minutes , Service Advisor very courtesy / vehicle was done in less time then promised , great service ,

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DealerRater Dec 7, 2023

Al was great! He listened to my problems and got me a rental car quickly.

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DealerRater Dec 7, 2023

The dealership cares about the customer and offers quality service and helpful staff. My service advisors have been top notch.

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DealerRater Dec 7, 2023

Over all excellent service . Friendly and professional service. Easy ro work with also very nice service drive and dealership.

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DealerRater Dec 6, 2023

I am Very pleased with the service at Ed Voyles. Luke Hughes is the best! Trustworthy!

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DealerRater Dec 6, 2023

Al was wonderful to speak to. I’ve had no confusion while getting my car serviced

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DealerRater Dec 6, 2023

New car had red flag warnings about the brake system which said to take it to the dealer.

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DealerRater Dec 5, 2023

The time that it took for me to go in have my car service and leave was probably less than 1 hour for my A1 service

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DealerRater Dec 5, 2023

The service department is great. They are quick and professional. The waiting area is nice, though it can be loud in there. There is a very small room with desks for those who need to work while waiting on their car, which I appreciate.

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DealerRater Dec 4, 2023

Scott Porter was the most professional person I have ever worked with in the industry thruout all my years dealing w/vehicles. Wouldn’t go any where else!

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DealerRater Dec 1, 2023

Tino was the best and took care of us and our vehicle. We were loosely in the market for a new family vehicle. He was never pushy and was always realistic with us. We appreciate his honesty and how he has cared about us as people and not just another sale.

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DealerRater Dec 1, 2023

Top-notch service, skilled team, and a hassle-free experience. Best dealership for exceptional service and customer satisfaction!

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DealerRater Dec 1, 2023

Luke was very good and when over everything. The car was fixed in a good time.

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DealerRater Dec 1, 2023

I continue to be impressed by the level of service and care I receive from this dealership. Luke has been my customer care rep for several years now, and he always goes the extra distance to ensure I am well taken care of and have a hassle free visit. The other staff were equally pleasant and attentive.

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DealerRater Nov 30, 2023

Excellent service, as always. So here are 15 words as required by this online survey.

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DealerRater Nov 30, 2023

I booked a same day appointment for an oil chainge online. Upon arrival I was greeted immdiately, the waiting room was not crowded which was prefect to work while I waited. They had me back on the road in about 30 mins. A very seemless process. Bryce was very pleasant and professional!!!

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DealerRater Nov 30, 2023

Service Department saw me immediately and solved my vehicle issue so that I could proceed on my trip with my grandchildren just before Thanksgiving!

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DealerRater Nov 29, 2023

Great service shop! Professional staff, reasonable prices, and a nice, clean waiting room (with coffee, snacks & cold water). They always take my car at the time promised.

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DealerRater Nov 29, 2023

Amazing , they were upfront about their fees and asked me if I need anything extra and double checked if I got double charged and rectified without me asking.

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DealerRater Nov 29, 2023

As always great service and communication. Friendly staff in the service department especially Luke. Always on time and clean waiting room and bathroom.

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DealerRater Nov 29, 2023

I liked the service from Service Depart at Ed Voyles Acura, expecially from Bryce who took his time to clearly explain what and why such services are needed and the exact cost for each separate service.

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DealerRater Nov 29, 2023

Allen always does a great job for me. In a world of mon service, he is exceptional

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DealerRater Nov 29, 2023

Excellent service, with a minimum wait time and excellent communication by text. Clean and comfortable waiting room.

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DealerRater Nov 29, 2023

The dealership is very accommodating and always available and easy to make an appointment with quick service

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DealerRater Nov 28, 2023

They always listen to me and address my concerns. They never try to push me into doing maintenance that Im not sure I want to do. They are always friendly and welcoming and I feel like they have my best interests at heart.

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DealerRater Nov 28, 2023

I have been coming to the dealership since 200 when I purchased my first acura (integra). I can remember the service that was provided and did not have to worry about anything. I do not know if things have changed and employees are limited in what they can provide to the customer after 2020. This time when I took it in for servicing, I asked if they could take a look at the bumper where a bracket had come off. I was told to check in with the collusion center next door which I did. The person there told me that the ...

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DealerRater Nov 28, 2023

Excellent service. Replaced my tire at a reasonable cost. Al McGowan is the best manager!

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DealerRater Nov 28, 2023

Al is always a pleasure to work with. He has a great disposition and is helpful in ensuring I get done What is needed at the appropriate time. Service is why I keep getting Acura vehicles. (along with a great deal with my lease as well).

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DealerRater Nov 28, 2023

they were helpful in advising me regarding the problem with my vehicle - putting the car up on the hoist so I could take pictures. the service associates appear to be more customer focused than other dealers

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DealerRater Nov 27, 2023

Bryce was a pleasure to work with. Addressed my cars need beyond satisfaction or expectations. Couldn't have nicer things to say about the whole experience.

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DealerRater Nov 24, 2023

Walid was a fantastic Service Rep. He was courteous and got me in and out of the dealership fairly quickly. I look forward to working with him on next trip out. Thank for the great service Ed Voyles Service Team!

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DealerRater Nov 24, 2023

Top of the line service as always! Al made sure to explain all issues with my vehicle and every option for repair- I’ll never go anywhere else as long as I drive an Acura!

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DealerRater Nov 22, 2023

Al the service manager is the best in the business. I was very happy with the way he took care of me and my car right before my family trip.

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DealerRater Nov 22, 2023

Service was overall very good. The only negative was not getting a phone call when I was reaching out to staff regarding the approval of additional recommended work. I wanted to discuss, over the phone, one of the items, I had questions.

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DealerRater Nov 20, 2023

Ed Voyles and specifically Al in particular provided a great experience as always. I had to wait because they had no courtesy cars available and he was spot on about how long it was going tot take. The work was completed in time for me to get home to do a customer presentation. Awesome.

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DealerRater Nov 20, 2023

So far we’ve leased or bought 3 cars from Ed Voyles Acura. We always get a fair deal. Service has kept our cars running well. Highly recommended.

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DealerRater Nov 20, 2023

Everything went really well and in a timely fashion. Bryson Hahs was great and kept me well informed

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DealerRater Nov 20, 2023

Al was a pleasure to work with. Excellent experience and he kept me informed about the status of the car.

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DealerRater Nov 20, 2023

Bryce was efficient and got the service work done promptly. He kept me informed of the progress.

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DealerRater Nov 20, 2023

Bryce was my service advisor and he was very informative and kept me up-to-date with my vehicle.

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DealerRater Nov 17, 2023

Luke is always a pleasure to work with...he is efficient, pleasant and knowledgeable. Always very helpful with a friendly attitude.

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DealerRater Nov 17, 2023

THANK YOU TO AL MCGOWAN, EXCELLENT SERVICE ALL AROUND. VERY BEST REGARDS HAVE A GREAT DAY.

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DealerRater Nov 16, 2023

Excellent customer communication. Pleased with the ease of scheduling work and the responsiveness of team.

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DealerRater Nov 16, 2023

Service was able to get me in the same day to diagnose the issue. They ordered the parts and will install when they arrive. Pleasant experience.

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DealerRater Nov 15, 2023

Wallid and all the other team were very professional and kind the service was fast Respect and thank you

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DealerRater Nov 14, 2023

Al McGowan is always helpful and informative. We always feel like Ed Voyles Acura wants to keep us informed.

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DealerRater Nov 14, 2023

Always so well taken care of. Thank you Al McGowan for taking such good care of my car

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DealerRater Nov 14, 2023

VERY PROFESSIONAL & COURTEOUS AGENTS THAT EXEMPLEFIES EXCELLENT CUSTOMER SERVICE SKILLS, ENSURING THAT THE CUSTOMER IS COMPLETELY SATISIFIED DURING & AFTER THEIR VISIT.

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DealerRater Nov 13, 2023

Great experience come here for all my service needs would recommend to anyone with an acura

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DealerRater Nov 13, 2023

Al is a terrific service rep. I really appreciate his customer service. His approach keeps me coming back as I've been going to Ed Voyles now for 18 years.

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